Recurring supplies -- CPAP masks and filters, ostomy and wound care supplies, diabetic testing strips -- are where a large share of HME revenue and patient adherence live, and where legacy platforms lean hardest on manual work: a biller or CSR calling down a list to ask what a patient needs this month. Curasev's automated resupply engine tracks usage against each patient's order history and initiates outreach on a predictable cadence, so resupply revenue doesn't depend on someone remembering to make the call.

Proof of delivery is one of the most common documentation gaps behind denied claims, and it's usually a paperwork problem, not a clinical one -- a driver's signature capture that never made it back to billing. Curapro, Curasev's mobile delivery app, captures proof of delivery, timestamps, and signatures in the field and routes it directly into the billing record, instead of leaving it in a driver's glovebox until someone asks for it.

HME patients call in for the same handful of things repeatedly: order status, resupply requests, and billing questions. Without a self-service option, every one of those becomes a phone call an already-stretched intake or billing team has to answer. Curasev's patient portal gives patients a direct channel for order status and resupply requests, reducing the volume of routine calls competing with intake and billing work for staff time.

Oxygen concentrators, CPAP devices, and mobility equipment move through capped rental cycles that have to be tracked at the serial-number level for years, not months -- which unit is with which patient, where it sits in its rental or payment cap, and when it's due for pickup, cleaning, and redeployment. Curasev's rental and inventory tracking keeps that at the platform level instead of a spreadsheet a single employee maintains from memory.

HME providers carry active rentals, open resupply schedules, and equipment already deployed in patients' homes -- none of which can simply pause during a software switch. Curasev's implementation team maps existing rental status, resupply cadence, and equipment location before cutover, so a live rental or a scheduled resupply order doesn't fall through during the transition.