AI-Driven Automation Tools
Resupply, Rental, and POS Workflows
Delivery Management and Mobile App
ABOUT CURASEV
Curasev is an end-to-end DME and HME software platform powered by AI, from the moment a document arrives to the moment a claim gets paid. Built for growing providers who can't afford to scale their back office in lockstep with their patient volume, Curasev replaces manual intake, scattered spreadsheets, and bolted-together billing tools with one connected system — where AI handles the repetitive work and your team handles the work that actually matters.
"The document pile is where DME and HME revenue gets lost. Curasev is built to stop that."
Talk to almost any DME or HME operator about their intake process and you'll hear a familiar story. Faxes arrive from referral partners. Emails come in from physicians. Discharge summaries land in a shared inbox. Prescriptions get scanned and re-scanned. Someone — usually two or three 'someones' — spends much of the day deciding what each document is, pulling out the patient demographics, the ICD-10 codes, the HCPCS codes, and the physician NPI, then re-keying all of it into the DME software.
That work isn't just slow. It's where denials are born. A missing signature on a CMN. An LCD criterion that wasn't checked. A prior auth that wasn't flagged. Each one can become a denial weeks later, after the team has long since moved on to the next pile of documents.
The math is straining. Many DME providers spend significant time per inbound document on manual intake. Multiply that across high document volumes and the back office can spend more time treading water than moving the business forward. Adding more intake staff doesn't always fix it — it can spread the same broken process across more people.
Seva AI is Curasev's intelligent document processing engine, purpose-built for DME and HME workflows. When a document arrives — whether by fax, email, Google Drive, Dropbox, OneDrive, Gmail, or Outlook — Seva AI receives it, identifies what it is, extracts the clinical and administrative data inside it, and routes it into the correct workflow.
Less manual scanning. Less sorting. Less re-keying. Patient demographics, ICD-10 diagnosis codes, prior auth requirements, and order completeness indicators flow into structured fields — validated before they ever reach billing.
Seva AI isn't OCR. It's contextual AI designed to read medical documents the way an experienced intake reviewer does. It evaluates orders against Local Coverage Determination (LCD) and National Coverage Determination (NCD) criteria. It reads medical necessity language in physician notes. It flags missing signatures, missing codes, and missing authorizations before the order moves downstream.
Documents that once required lengthy manual review can move through intake significantly faster with Seva AI.
From 'where is that fax?' to 'order moving toward billing' — dramatically faster than manual review.
Curasev's AI-powered intake workflows can help reduce document processing time by up to 60–80%, depending on document volume, workflow complexity, and implementation setup. Lengthy manual sorting and data entry steps can shrink to a fraction of the time, with orders moving toward billing-ready status much faster. Inbound referrals stop sitting in queues, and orders that previously waited days to start can move forward in hours.
With Seva AI handling intake classification and data extraction, intake teams can stop spending most of their days on document triage. Instead of spending hours on repetitive intake tasks, teams can shift more time toward follow-up and revenue-driving work, like referral source relationship building, prior authorization tracking, and resupply outreach.
Many providers find that they can handle meaningfully higher document volumes without adding proportional intake headcount.
Most DME software requires a patient record to exist before you can check eligibility — which means staff are creating patients for inquiries that may never convert, cluttering the system before a single order is placed.
Curasev is changing that. An upcoming eligibility dashboard lets you run benefit verification without creating a patient first. Enter the information you have, check eligibility, and make the call... before any record is committed to the system. When the patient is ready to move forward, a single click creates the patient record directly from the eligibility response. No duplicate entry. The verification you already ran becomes the foundation of the intake.
It's a small shift in sequence that eliminates a surprising amount of wasted work — and keeps your system clean.
Most claim denials originate at intake. A missing code. An expired authorization. A diagnosis that doesn't align with the equipment ordered. Curasev's AI-powered claims and billing automation is designed to catch these issues at the moment of intake — not weeks later when the EOB comes back denied.
By catching documentation gaps at intake rather than after submission, providers can meaningfully reduce denial rates over time. Days in A/R can drop. Clean claim rates can climb. Cash flow becomes more predictable.
DME and HME providers are getting squeezed from every direction. Payer policies are getting stricter. Documentation requirements are getting heavier. The providers who are growing right now aren't doing it by throwing more people at intake — they're doing it by automating the work that doesn't need to be human in the first place.
That's what Curasev is built for.
Curasev turns manual DME and HME operations into a source of growth.
Stop forcing your team to work around outdated software. Our end-to-end platform is built to mirror your specific HME workflow—from the first referral intake to the final collection.
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